HR executives assert human resources department’s critical role in business success
The day-long Asia HR Summit held on July 23 at the Dusit Thani Hotel, Makati gathered the Philippines’ important Human Resources (HR) practitioners from varied industries. Manila Bulletin published an article on the topics of several of the speakers who discussed how companies need strong HR units to assure business success and the ability to compete in the Association of Southeast Asian Nations (ASEAN) Economic Community (AEC) regime starting in 2015.
Among the more interesting presentations was that of SHORE Solutions’ HR Director Ruby Macaraeg who showed how synergy in the progressive and innovative business process outsourcing (BPO) company she helps lead resulted in SHORE’s rapid growth from a consulting firm to a 2000-strong globally competitive organization.
SHORE built a firm foundation with enablers that ensured HR best practices for business strategies that would lead to good outcomes. Macaraeg said that employee engagement, communication strategies and cutting-edge technological solutions were essential to promote a motivated workforce. The motivated workforce would translate into their continuously giving their best performance at all times to the customers’ satisfaction. One of the reliable technological solutions harnessed by SHORE is the SAP SuccessFactors Human Capital Management (HCM) suite, the leading cloud-based software.
To read more on Manila Bulletin‘s coverage of the Asia HR Summit, click on this link: