Build-Operate-Transfer

Get a team to build your offshore ops and take over whenever you’re ready.

Components of our model

Leverage our operations and contact centre expertise with the end-goal of owning and taking control of the entire operation in the future.

Resources

Professional staff deployed in dedicated work areas, with office equipment, furniture, hardware, software, high-speed connectivity.

Operations and quality management

Management support, training and quality assurance of day-to-day operations, SLAs and KPIs.

Shared support services

Facilities management, recruitment, HR management, payroll and IT support.

Services

Focus on your core processes; leverage our expertise in operations management, quality assurance, technology and shared support.

Contact Centre

Get a full range of Contact Centre services including voice, chat and email support

Back Office

Select from our portfolio of non-voice, back office and knowledge process outsourcing.

Marketing & Technology

Elevate your brand with our team of expert marketing & tech professionals.

Benefits

Any of our delivery models may minimise the need for due diligence, costs and lock-in contracts required, yet our BOT model will serve you well if you plan to own and take control of the offshore entity in the future.

Reduced risks

Keep risks and setbacks from deterring your course for growth. Just take over when you’re good and ready.

Expertise and experience

Even after the transfer is complete, you may still choose to use any of our service and/or facilities on an extended period to make sure everything’s well.

Operations deployment

You’re under no pressure to make the big move until you’re ready. Take your time to experiment, observe and learn from your Philippine operations first before taking over.

Interested? Let’s work together!

Start your own offshore operations using our Build-Operate-Transfer model.

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