+61 3 9021 3444
+1 800 668 0123Contact Centre
Deliver seamless customer experience with our services spanning voice, chat and email support. TALK TO USFrictionless CX
The contact centre is the focal point of every business’ customer interaction strategies. Harmonise customer experience across all touchpoints including voice, web chat, instant messaging and email with our solutions.
Inbound customer service
Engage customers with a blend of automation and expert customer service resources.
Level 1,2 & 3 technical support
Respond quickly to technical issues with 24×7, multi-level tech support.
Web chat & email support
Reply quickly to customers’ inquiries via web chat or email to serve them better.
Retention and win-back
Increase customer loyalty with better customer engagement strategies to retain clients.
Sales verification & QA
Track your sales team’s activities and ensure they’re performing as planned.
Sales and telemarketing
Improve your growth initiatives through our voice, email, chat or web services.
Customer acquisition
Reach out to potential customers by utilising insights to optimise revenue-boosting plans.
List building & lead generation
Build a solid list of prospective clients and assess which leads go to your sales team.
Appointment setting
Set productive meetings with leads via skilled appointment setters.
Interested? Let’s work together!
Provide remarkable customer experiences with our Contact Centre services.
