SHORE leverages our years of experience, state-of-the-art technology and clients who swear by our excellent customer service.
- We provide Levels 1 and 2 customer service and CRM.
- We hire, train and retain topnotch agents to keep the high quality of our customer support services.
- We work with you to create retention programs designed with your specific customers in mind.
Our aim is for these customers to become brand advocates. We achieve results by using the right CRM techniques and tools to improve response rates, increase order values and develop loyalty programs that maximize revenues and profit.