We conduct collections in a professional manner, while counseling customers to settle their debts.

SHORE built our debt collection and customer counselling capabilities by providing these services to several satisfied clients.

  • With a clear call to action set by our campaigns, our collection team ensures clients’ targets and key performance indicators (KPIs) are met.
  • Our team does this in a considerate and professional manner that complies with the requisite legislative or regulatory requirements of each country when contacting end-customers.
  • The service also allows for the eventual satisfaction of all responsibilities for the consumer’s obligations under any pertinent agreements.
Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
We provide operations management, quality assurance, technology systems and shared support services.
We provide staff, assets and support while you control your team's activities and manage performance output.
We offer a straightforward seat leasing model with a variety of customized service options.
We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.