Technology and IT

Technology and IT
We specialize in outsourcing solutions for the technology and IT industries with a focus on solid and testing.

SHORE is particularly strong in outsourcing solutions for the technology and IT industries as IT and professional services, with the many sub-services it encompasses, is one of our service areas. Global technological advances require highly skilled customer representatives who tackle with aplomb service and help desk functions, as well as acquisition and retention activities for complex products.

Our specialists have the expertise to handle product and mobile application development and testing. We have provided staff augmentation for SAP. We have teams undertaking outbound sales, surveying, appointment-setting, database validation, lead generation, booking of jobs for specific job descriptions, multi-tiered technical support, fulfillment and provisioning, administrative processing, and many others. Several of our facilities outsourcing clients are from the technology and IT industry as our leasable offices are in ideal locations and our infrastructure is state-of-the art.

Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
We provide operations management, quality assurance, technology systems and shared support services.
We provide staff, assets and support while you control your team's activities and manage performance output.
We offer a straightforward seat leasing model with a variety of customized service options.
We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
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Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.