The online retail and smartphone phenomena have forever changed the traditional concept of the retail industry. These days, customers/consumers are used to purchasing over their computers, tablets and phones. Not only are products sold and bought over the web, but inquiries, complaints and other transactions are likewise carried out outside the brick and mortar mode.
SHORE delivers its seamless customer service to clients in the retail industry. Among the many services we deliver are the following: sales for business-to-customer (B2C) and business-to-business (B2B); store support; card services; back office support; warranty; collections; technical support, and many others.