Media and entertainment

Media and entertainment
We handle customer relations, acquisition and retention within the fiercely competitive media and entertainment industry.

Our approach to delivering services in the fiercely competitive media and entertainment industry is to provide end-customers the best possible experience to ensure loyalty and gain new customers. The media and entertainment industry has various sectors including advertising, television, film, cable and satellite services, gaming, hospitality, music, online and interactive games, publishing, radio and sport.

For our clients, we handle customer relations, manage customer acquisition, retention and upsell, collections, technical support services, among many other solutions.

Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
We provide operations management, quality assurance, technology systems and shared support services.
We provide staff, assets and support while you control your team's activities and manage performance output.
We offer a straightforward seat leasing model with a variety of customized service options.
We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.