Dana Andel is SHORE’s Country Manager in the Philippines. He is responsible for managing the company’s shared services platform in Manila, making sure that the team adopts SHORE’s culture of People, Process and Performance. He also sees to it that the company is well-positioned for continued growth.
Dana is a well-tenured BPO executive with many years of proven experience in business turnaround, start-ups, and on/off-shore migration planning and execution. He is a trusted business leader who takes great pride in servicing clients, and who is genuinely involved in servicing customers’ needs and contributing to the professional and personal growth of employees.
Prior to assuming his position, Dana was Country Manager and BU President of SITEL Philippines, where he was able to grow their operations from 200 to 3,000 people. He also held leadership roles for Cambridge Cellular, Hertz, PRC, LLC (Alorica), and Faneuil.