+61 3 9021 3444
+1 800 668 0123Co-Sourcing
Get staff, assets and support from SHORE as you take control of your team's day-to-day activities. TALK TO USComponents of our model
With the Co-Sourcing model, SHORE provides a menu of delivery options:
Assets
Dedicated areas, office furniture, hardware, software, high-speed Internet connectivity and redundancy.
Resources
Expert staff employed by SHORE, fully-trained to be an extension of clients’ local teams, delivering defined business objectives.
Shared support services
Leverage our expertise in facilities management, recruitment, HR management, payroll and IT support.
Optional services
Managed services, contact center products like Genesys and Segue, telco and IT upgrades may be provided at extra cost.
Services
Focus on your core processes; leverage our expertise in operations management, quality assurance, technology and shared support.
Contact Centre
Get a full range of Contact Centre services including voice, chat and email support
Back Office
Select from our portfolio of non-voice, back office and knowledge process outsourcing.
Marketing & Technology
Elevate your brand with our team of expert marketing & tech professionals.
Benefits
The Co-Sourcing model allows you to start outsourcing on your own terms. This means we provide facilities and support while you drive results.
Ownership and control
We enable you to ensure compliance to your company’s best practices. This model also ensures cost management with transparency over employee salary and benefits.
Reduced costs
You’ll enjoy the lower overhead expenses associated with offshoring. Lower salaries, cost of benefits and insurance are advantages in the Philippines—even for employees with high skill levels.
Management experience
We have a solid track record as strong partners to many satisfied clients around the world, who benefit from direct engagement with our senior management team.
Advanced technology
We power our contact centres with best-in class technology including Genesys’ leading omni-channel platform and Segue, our in-house contact centre system to ensure positive customer experiences.
Interested? Let’s work together!
Here, you’re always in the driver’s seat.
