With the BOT model, you can leverage our expertise and experience in delivering solutions which include:
Dedicated work areas, office equipment, furniture, hardware, software, high-speed Internet connectivity and SHORE Connect, the flagship contact center system.
Staff is employed by SHORE to deliver clients’ business objectives.
Operations and quality management
Management support, training and quality assurance of day-to-day operations, SLAs and KPIs.
Shared support services
Facilities management recruitment, HR management, payroll and IT support.
Or not sure which service works best for your company? Contact us today to learn more.