Outsourcing models

Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
We provide operations management, quality assurance, technology systems and shared support services.
  • Traditional BPO model
  • Quick start to turnkey solutions
  • Hands-on executive involvement
  • Superior operations management
  • State-of-the-art quality processes
  • Complete service wrap
  • No capex requirement
We provide staff, assets and support while you control your team's activities and manage performance output.
  • Innovative staff leasing model
  • Clients control operations
  • We provide assets and facilities
  • Staff employed by either party
  • Optional SHORE Connect
  • Typically 30-45 days set-up
  • Simplified service fee
We offer a straightforward seat leasing model with a variety of customized service options.
  • Flexible seat leasing model
  • Dedicated work area
  • Variety of mgmt and support
  • World-class facilities
  • Corporate set-up capability
  • Staff remain as client employees
  • Customized menu and pricing
We set up your contact center operations and transfer ownership to you within an agreed time frame.
  • Client ownership as end goal
  • Reduced risk of self-start-up
  • No up-front commitment
  • SHORE knowledge & experience
  • Phased transition
  • Post-transfer continuity
  • Bespoke pricing model
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.