Energy and utilities

Energy and utilities
We manage customer relationships and sell services within the worldwide energies and utilities industry.

With the increasing deregulation in the energy and utilities industry worldwide, clients demand better customer service to differentiate and sell their services. SHORE delivers services to manage the customer relationship across the whole service lifecycle.

Among the many services, our customer-savvy specialists deliver to our clients: surveying, appointment-setting, database validation, qualification calls, fielding of inquiries, sales closing, sales verification, and many more. All these services are delivered according to stringent key performance indicators (KPIs).

Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
We provide operations management, quality assurance, technology systems and shared support services.
We provide staff, assets and support while you control your team's activities and manage performance output.
We offer a straightforward seat leasing model with a variety of customized service options.
We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.