VoIP Call Center Solution

Welcome to the world of VoIP. Before business process outsourcing (BPO) and the term VoIP call center became popular, companies would have an internal department to handle product or service marketing, all sales calls, as well as customer-related concerns. Depending...

Offshore companies in the Philippines

The term “offshore” may not be as familiar as outsourcing, but when people refer to offshore companies in the Philippines, they are referring to companies that do outsourcing functions in the Philippines for companies that are based outside the Philippines. Hence, the...

SHORE Solutions joins IBPAP trade mission to CeBIT Australia this May

SHORE booth to showcase IT outsourcing capabilities. SHORE Solutions is one of only a handful of leading business process outsourcing (BPO) providers from the Philippines participating with the local industry’s enabling organization, Information Technology and...

The Philippines is tops in providing call center services

The Philippines excels and is considered at the top in the world in offering call center service as part of the booming business process outsourcing (BPO) industry. Late last year and early this year, many news articles have again been trumpeting how the Philippines...

The Android SDK: a primary development environment

In 2014, there were over a billion Android users in the world according to Google. That huge number shows the dominance of the mobile operating system (OS) developed by Google. Not only do Android devices sell more than the combined iOS, Microsoft Windows and Mac OS X...