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Sales & telemarketing

Sales & telemarketing
We conduct sales and telemarketing initiatives through voice, email, chat or via the web.
Description

Our outbound sales team capitalizes on your sales and marketing efforts across multiple channels – be it voice, web, e-mail or chat.

  • We also take full advantage of identified opportunities for cross selling and up-selling to realize the full value of each call.
  • We offer direct response, web-based order taking, and catalogue sales 24/7.
  • We also provide sales verification, warm transfer, credit card processing and integrated inventory tracking.
  • Effective implementation is the key to success in outbound customer acquisition programs.
  • We approach each engagement using our structured methodology to ensure that all stakeholders receive maximum value from our services.
Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
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We provide operations management, quality assurance, technology systems and shared support services.
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We provide staff, assets and support while you control your team's activities and manage performance output.
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We offer a straightforward seat leasing model with a variety of customized service options.
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We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.