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Telecommunications

Telecommunications
We bring expert customer management to increase customer numbers to our clients in the teleco industry.
Description

In an environment of deregulation and vaulting technological advances, the telecommunications industry is dynamic and highly competitive. Telecommunications players have to use expert customer management to increase their customer numbers and prevent current ones from switching. Then too, these companies have to continually offer new, advanced products and features.

Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
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We provide operations management, quality assurance, technology systems and shared support services.
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We provide staff, assets and support while you control your team's activities and manage performance output.
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We offer a straightforward seat leasing model with a variety of customized service options.
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We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.