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Healthcare

Healthcare
We provide stellar English-speaking specialists and superior telecommunications systems for the healthcare industry.
Description

The Philippines is one of the major players in the healthcare industry. SHORE offers these advantages to the industry: highly-proficient English-speaking specialists, superior telecommunications infrastructure and economical business solutions. Healthcare industry participants are hospitals, health maintenance organizations (HMOs), patient support and adherence companies, patients, HMO members, government health institutions, etc. The organizations require service centers to field calls and also require much back office administration and processing.

SHORE delivers customized solutions including medical transcription; claim inquiries and status; eligibility, benefits, and enrollment confirmation; inbound and outbound customer sales and service; and a myriad of back office operations such as accounting, cost posting and application, HR processing, and data entry and verification processes

Outsourcing models
SHORE is one of the only outsourcers to offer innovative delivery models that give clients the flexibility to select their level of involvement – from options to setting up your business to full outsourced management of some or all project components. For all models, you can enjoy reduced costs and increased operational flexibility.
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We provide operations management, quality assurance, technology systems and shared support services.
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We provide staff, assets and support while you control your team's activities and manage performance output.
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We offer a straightforward seat leasing model with a variety of customized service options.
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We set up your contact center operations and transfer ownership to you within an agreed time frame.
Interested? Let’s work together!
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.

Dynamic outsourcing. Exceptional outcomes.